Bring the right helper into your home
We help families hire with more clarity – through transparent pricing, curated matching, and support from first call to handover
Trusted & Licensed
We make hiring a helper feel calm, clear, and human.
Personalised matching
We take time to understand your family's unique needs and match you with helpers whose skills and personality truly fit your home.
Clear pricing
No hidden fees or surprise charges. You'll know exactly what you're paying for from day one.
Guided support
From paperwork to placement and the months after, we stay by your side every step of the way.
How hiring works with One Helper
Our Service Guarantee
If something doesn’t feel right, just let us know within 24 hours. We’ll review what happened and guide you on the best next steps — from coaching and follow-up to replacement or refund where applicable.
Common questions before hiring a helper
Everything you need to know — clear, honest answers from our team.
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Most families are matched with a suitable helper within 1–2 weeks. Transfer helpers can be handed over in just a few days; for fresh helpers from overseas, please allow around 4–6 weeks to cover documentation and travel.
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We usually recommend 1–2 carefully selected profiles based on your household needs, instead of overwhelming you with too many options.
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Transfer helpers are already in Singapore and can usually start faster. Fresh helpers are hired from overseas and may require more processing time before arrival.
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Pricing depends on the helper profile and hiring type. We’ll explain all costs clearly upfront before you proceed.
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If there are serious concerns after placement, let us know within 24 hours so we can review the situation and guide you on the next steps.
Ready to find the right helper for your home?
Tell us a little about your home and we’ll take it from there.
Friendly help, whenever you're ready.